Projects

Work

• Product Usage Dashboard
  • Collaborated with a teammate to architect and deliver an end-to-end Product Usage Dashboard, translating project requirements into a scalable solution through the design of database schemas, RESTful APIs, business logic, and a React front-end.
  • Implemented interactive usage graphs for dashboard cards, enabling admins to visualize product utilization trends based on custom and monthly date selections.
  • Developed advanced filtering and settings functionality, allowing users to filter analytics data by date ranges and platform modules.
  • Built backend data-fetching and aggregation logic to calculate and return usage metrics dynamically based on frontend-selected filters.
• Filter Enhancements
  • Enhanced and expanded the dashboard’s multi-attribute filtering system (status, priority, date, template, and language), improving HR responder efficiency and significantly reducing time spent sorting and managing inquiries.
  • Collaborated closely with Product and UI teams to translate project specifications into scalable solutions and modernize legacy PHP components into React using the company UI library.
  • Implemented backend filtering logic to ensure accurate, efficient data handling and a consistent user experience across dashboard workflows.
• Quick Reply Modal
  • Improved HR responder efficiency by abstracting existing reply functionality into a quick-reply modal accessible directly from the inquiries dashboard using an in-house PHP framework and SQL, eliminating the need to navigate to a separate page and enabling faster inquiry responses.
• Chat Client redesign A fourth project goes here.
• Consolidated Emails A fifth project goes here.

Personal

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